Prices and funding options
See how much Vitalis Aged Care at Home services cost and explore your funding options
Vitalis Aged Care at Home price lists
Click the appropriate button below (on the nurse image) to download a price list.
Funding options explained
Vitalis Aged Care at Home services are available to private clients and Support at Home program clients.
As a private client, you will be funding your home care services yourself.
As a Support at Home client, aged care services are fully or partly funded by the government, if you meet the eligibility criteria. You may be required by the government to make a contribution to the cost of care by paying an income-tested fee. For example, full pensioners are required to contribute 17.5% for Everyday Living services and 5% for Independence services. Clinical Support services are fully funded by the government.
We also offer a mixed-funding option. This allows people who may be waiting to get their Support at Home funding approved to pay privately for immediate care. It also lets people use private funding to ‘top up’ care services in addition to anything they may be getting via the Support at Home program.
What our customers say
Trustindex verifies that the original source of the review is Google. The Vitalis Health & Home care service was excellent and greatly appreciated once I left hospital. It meant that I didn’t have to go to a specialised rehab centre but could go home. The Physio & nurse were friendly, helpful & reliable.Posted on Jocelyn BruceTrustindex verifies that the original source of the review is Google. Hi Vitalis, Thank you for your email. It was very pleasant to meet your Nurses looking after me last week. The service and professionalism of each Nurse was fantastic looking after me. It must give confidence in having such nice and component staff. Thanks again David RowlandPosted on Sue RowlandTrustindex verifies that the original source of the review is Google. I cannot say enough good things about the nurses from the Vitalis Hospital in the Home team. They made a very unexpected and painful post-op recovery period as stress-free as possible. Thank you Kelly, Cara, Nicki, and Sharon - I would have been lost without you!Posted on Paula HonnibalTrustindex verifies that the original source of the review is Google. Staff are so helpful and friendly. Love working with you all.Posted on Dee FrancziaTrustindex verifies that the original source of the review is Google. After a month in hospital on a drip it was amazing to have the daily treatment at home. All the staff are outstanding, professional and their friendly attitude is exceptional. Thank you so muchPosted on Rod RogersTrustindex verifies that the original source of the review is Google. The best service I’ve had with Vitalis Very professional service and the nurses are very friendly, experienced, and caring Highly recommendedPosted on M RTrustindex verifies that the original source of the review is Google. Natalie, Clare and the whole nursing team are exceptional. They really care, and their feedback is first class. A credit to this professional that doesn't often get a lot of thanks. This is the type of innovation we need in the health sector. All the best team for 2021.Posted on Frazer WilsonTrustindex verifies that the original source of the review is Google. I had the experience of using Vitalis for home hospital care over past week. Vitalis provided excellent care and all Nurses who attended were very experienced and knowledgeable and performed service with great empathy & understanding. Absolutely recommend Vitalis for anyone requiring in-house medical care.Posted on ross owen
Vitalis Stories
Vitalis Health’s purpose is to enable anyone who chooses to be, and who can be, to be cared for at home. We believe this delivers the best clinical outcomes and patient experience. In our blog, we highlight the innovations behind and results of being able to deliver top-quality healthcare at home in Australia.
When to start thinking about aged care for an elderly loved one: a practical guide
The value of respite care: Supporting families, enabling independence
Why Home Care is a better alternative to nursing homes for many elderly Australians
How Vitalis Aged Care at Home helps people with dementia
How Vitalis Aged Care at Home helps family members
How Healthcare at Home can benefit Parkinson’s disease patients
FAQs
What aged care services does Vitalis provide?
Vitalis Aged Care at Home provides a variety of Home Care services in three key categories: Everyday Living, Independence, Clinical Support.
Our services include:
- Allied health services, including physiotherapy, podiatry and occupational therapy.
- Meal preparation to help with shopping and cooking favourite meals.
- Medication assistance, including collecting prescriptions and helping you take your meds.
- Personal hygiene assistance, including bathing/showering, toileting and dressing.
- Respite care to give family members/carers essential time to recharge batteries.
- Shopping and light housekeeping duties to help keep the home running smoothly.
- Driving you to appointments or on outings.
- Personal assistance with organising things at home.
- Companionship and socialisation, from having a cup of tea to going for a walk.
- Specialist Nursing Services, including wound care and intravenous antibiotic therapy.
- Specialist Dementia Care to keep you safe and supported at home.
- Specialist Palliative Care, delivered in conjunction with your medical team, to keep you comfortable at home.
All services can be provided 24/7, if required.
The above is a partial list of services. If there is another Home Care service you need, please contact us to discuss how can help you.
Is there a waiting list for Vitalis Aged Care at Home services?
No, there is no waiting list for Vitalis services. Depending on the availability of your funding (for example, whether or not you are waiting for a Support at Home funding or if you are funding your care privately), Vitalis can start to provide services within days.
Please click here to learn more or contact us to discuss your options.
Can I get care from Vitalis if I'm on the Support at Home program?
Absolutely. If you have already been approved for Support at Home funding, Vitalis Aged Care at Home can start providing care almost immediately.
Please get in touch and we can get the process underway.
Can I get care from Vitalis if I'm waiting for Support at Home funding?
If you are waiting to have Support at Home funding approved but would like to get support as soon as possible, we can provide cost-effective care to you on a private (user pays) basis.
Please contact us for more information or to discuss your options.
Does Vitalis provide private aged care services?
Yes, all Vitalis Aged Care at Home services are available to private clients. Please contact us for more information or to discuss the care or support you need.
What changes are happening in aged care?
On 1 November, 2025, the Australian Government’s Support at Home program replaced the old Home Care Packages Program and Short-Term Restorative Care Programme.
Government-funded Support at Home is available to eligible people over the age of 65 (or over 50 if you are of Aboriginal and/or Torres Strait Islander origin or at risk of, or experiencing, homelessness). Vitalis Aged Care at Home can deliver these services to you.
Vitalis also provides private aged care/home care services.
If you would like help understanding these changes or would like to know how Vitalis can meet your aged care needs, please contact us.
What is Support at Home?
Support at Home is the new name for government-funded Home Care services in Australia. On 1 November, 2025, the Australian Government’s Support at Home program replaced the Home Care Packages Program and Short-Term Restorative Care Programme.
The Government has said: “We are implementing the Support at Home program in response to the Royal Commission into Aged Care Quality and Safety. Support at Home will bring together current in-home aged care programs, ensuring a simpler and more equitable system for older people that helps them to stay at home for longer. Support at Home will ensure improved access to services, equipment and home modifications to help older people remain healthy, active and socially connected to their community.”
The Government has clearly identified the categories and services classified as Support at Home. Vitalis can provide direct support and/or guidance in all areas.
A key difference between Support at Home and the old Home Care Packages Program is that instead of four Home Care Package levels, there are now:
- 8 ongoing Support at Home funding classifications
- 3 short-term care pathways (Restorative Care Pathway, End-of-Life Pathway and 3 funding tiers for assistive technology and home modifications).
The Government has produced a Support at Home handbook with more information.
Connect with Vitalis Aged Care at Home
- 1 Chandos St, St Leonards NSW 2065
- Mon to Fri | 8:30am – 5:30pm
- info@vitalisagedcare.com.au
- 1300 848 254 (menu option 4)

